Repair Request Form
Welcome to RetroDirect's Repair Request Form! We're excited to help you get your gaming consoles, controllers, and accessories back in top shape. Our skilled technicians are experts in handling a wide range of gaming equipment, from vintage classics to modern systems.
How It Works:
- Submit the Form: Fill out the repair request form below with details about your item and the issues you're experiencing. Once our team reviews your request, we will send you confirmation and further instructions.
- Ship Your Item: Once you’ve received your confirmation, send your item to our repair center. We’ll confirm receipt and start the diagnostic process.
- Receive an Estimate: After diagnosing the issue, we’ll provide you with a detailed repair estimate and timeline.
- Approve the Repair: Approve the estimate, and we’ll proceed with the repair.
- Quality Control: We conduct rigorous testing to ensure your item is fully functional.
- Return Shipping: We’ll ship your repaired item back to you securely, providing tracking information for your convenience.
Get Started Now! Please complete the form below to initiate your repair request. If you have any questions, feel free to contact us at support@retrodirect.org or (302) 468-7037.
Please Send Your Items To The Following Address:
RetroDirect LLC
Repair Services
400 W Main St
Ephrata, PA 17522
If you need more information about our repair services, please click here!